| Stage | Description | Comments |
|---|---|---|
| 1 |
Complete the Form of discharge/ surrender form. This form must be completed as it is a legally binding document. Form of discharge/ surrender - OMG & Life Account (See instructions below) Form of discharge/ surrender - OMIG, OMII & OMHK (See instructions below) |
All policy numbers must be listed. Please complete the full address of the bank where the payment is to be sent. Remember to allow for bank charges - typically the equivalent of £25 - when stating the amount required. All Policyholders, Assignees or Trustees must sign the form. |
| 2 |
Send the completed form and Policy Document (if required) to Old Mutual at: Albert House, |
Mark for the attention of the Claims section. We will accept a fax of the Discharge form (please send to + 44 1481 728953), but we will not release the money until the original form has been received. As we work on a weekly pricing basis, we need to receive the request before 5.15pm on Sunday, in order to secure the following week. |
| 3 |
Old Mutual will action the request at the next relevant price date. The surrender proceeds will normally be sent by bank transfer within 7-10 business days of the Price Date. |
Please note:- The proceeds will only be released providing all the original forms have been received. |
| 4 |
Old Mutual will issue a statement to you, 5 - 10 days following the transfer of the proceeds. |
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